Legal
Privacy Policy
We collect the minimum we need to take your order, deliver it and improve the store.
Information we collect
Order details you give us: name, email, phone number, shipping address and the items in your cart. Payment card details are entered on our secure checkout provider and are never stored by us.
Usage data collected automatically: pages viewed, referring site, approximate location, device and browser type.
How we use it
To process and deliver orders, send order and delivery updates, answer support requests, prevent fraud, and understand which products and pages are useful.
Who we share it with
Only the services required to run the store: our ecommerce and payment platform, delivery couriers, and email and analytics providers. We do not sell your personal information.
Cookies
Cookies keep your cart intact between visits and let us measure aggregate traffic. You can block cookies in your browser, though the cart may stop remembering your items.
Retention and your rights
Order records are kept as long as required for accounting and warranty purposes. You can ask us to access, correct or delete your personal data at any time by emailing helpshopviventi@hotmail.com.
Marketing emails
We only email marketing to people who opted in, and every message has a one-click unsubscribe link.